Beware: ST Courier or its representatives would never ask you to make additional payment for delivering any consignment. Beware of FRAUDULENT calls and demands for payments online. PLEASE NOTE that we are not responsible for any such activities outside of our business functions and if anyone entertains such calls and TRANSACTIONS are doing it on their own risk and consequences. Management - ST Courier Private Limited.

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Privacy Policy

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Privacy Policy

ST COURIER recognizes the importance of protecting the privacy of users of its website, www.stcourier.com. The information collected on this website is used to enhance and market the services of ST COURIER and its subsidiaries, improve the website’s content and services, make it more user-friendly and tailored to individual users, and to communicate with users regarding website updates or for other marketing purposes. With the user’s permission, ST COURIER may use this information for the aforementioned purposes.

ST COURIER does not share any information obtained from its website with any other organization, and will not do so in the future unless required by law. Additionally, ST COURIER will never sell information collected through its website to any third party.

Certain areas of the ST COURIER website, including but not limited to sections such as ‘Tracking,’ ‘Service Guide,’ ‘Franchisee,’ ‘Corporate Solutions,’ ‘Careers,’ and ‘eSolutions,’ require registration or a password for access. Information obtained from registered users of these areas may be used for ST COURIER's marketing purposes, and cookies may be employed in these and other areas as described in this privacy policy. Information collected in these areas may also be used in accordance with agreements governing access to and use of specific sections, including but not limited to the ‘Tracking’ section of the ST COURIER website.

The ST COURIER website login currently provides users with access to features such as Create Shipment, and Request Pickup. In the future, ST COURIER may add additional features to those accessible through the website login.

Please also refer to the ST COURIER ‘Conditions of Carriage’ for terms of carriage, limitations of liability, disclaimers of warranty, and general terms applicable to all delivery services and information used and provided by ST COURIER.

Certain shipment data will be provided to the authorities of the country of transit or destination for customs and tax clearance or security screening, as required by the laws of that country. The information provided typically includes the shipper's name and address, the receiver's name and address, a description of the goods, the number of pieces, the weight, and the value of the shipment.

Security of Information

The ST COURIER website takes appropriate steps to ensure data privacy and security through various hardware and software methodologies. This site has reasonable security measures in place to protect against the loss, misuse, and/or alteration of information under our control. However, we cannot guarantee the security of any information disclosed online, as no method of transmission over the internet or electronic storage is 100% secure and reliable.

Collection of Information and Its Usage

ST COURIER may collect personal information from you, including your first and last name, contact number, email ID, complete address, and any other information when you knowingly provide us with this information. We will not retain any information longer than necessary.

We typically require this information for the following purposes:

  • To understand your needs and provide you with more customized services.
  • To improve the content and services on the ST COURIER website, making it easier to use and more relevant to its users.
  • To contact users with updates to the website or for other marketing purposes.
  • To bill customers for the services they choose to use.
  • We may use your contact information to send reminders and offers through SMS, WhatsApp, RCS, Email, etc..

We do not share, sell, transfer, or disclose your personal data to any other organization or third party, and will not do so in the future, unless required by law, for the purpose of fulfilling a contract, or if you have given express consent.

Certain areas of the website, including but not limited to the “Customer Portal” and “Tracking,” require a registration ID or tracking ID for access. Information obtained from registered users may also be used solely for ST COURIER marketing purposes.

Link to Other Sites

The ST COURIER website is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties, different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information they collect. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

The website policies and terms & conditions may be occasionally updated to meet changing requirements and standards. Therefore, customers are encouraged to visit these sections frequently to stay informed about any changes. Modifications will be effective on the day they are posted.

Spam Mail (Fraudulent Email)

You may receive fraudulent emails with subject lines such as ‘Urgent Delivery,’ ‘Email Confirmation,’ ‘Promotion Gifts and Cheque,’ ‘Shipping Confirmation,’ ‘Verify Information,’ and ‘Verify Your Identity.’ These fraudulent or phishing emails may contain links or attachments that could carry viruses or other malware. If you receive such a message, do not open the email or click on any attachments. Delete the email immediately or forward it to the IT or Vigilance team.

ST COURIER will never request payment or personal information via email for the delivery or return of a parcel. If a phishing email results in financial loss, you should contact your banking institution immediately. ST COURIER is not responsible for any charges or costs incurred due to unauthorized or fraudulent activity that misuses the ST COURIER name, service marks, or logos.

Protect Yourself from Phishing:

  • If it’s urgent, don’t let emotions cloud your judgment.
  • Call and verify! Ensure you are speaking to the correct person.
  • Check the address: Always check the email address and URL for spelling mistakes.
  • Enable Multi-Factor Authentication.
  • Look at the style of the message.
  • Ask questions.

CONTACT DETAILS

The registered office of ST COURIER is:

ST COURIER,
No. 199, Hariyan Street,
C.Pallavaram,
Chennai - 600043,
Tamil Nadu.

ST COURIER reserves the right to amend this Privacy Policy at any time, with or without notice. Please check back frequently for any updates.

By using the ST COURIER website, you agree to this Privacy Policy.